Shipping & Returns
Black Friday/Cyber Week 2025
All orders purchased during VIP pre-sale, Black Friday and Cyber Week are NON-REFUNDABLE and eligible for exchange or store credit ONLY within 30 days of receiving the order.
Sale items discounted at 50% or more are final sale. All other sale items may be exchanged for merchandise or credit until January 5.
Shipping & Orders
Where do you ship?
We currently ship worldwide.
*Please note that orders outside of Canada may be subject to additional customs fees during checkout. Peachy Dogs is not responsible for any duties or import taxes. If you reject or return your package, we will not refund your payment for you.
How much is shipping?
CANADA. We offer free shipping for every order over $100 before taxes. Delivery charges are set at $8.99 for Quebec & Ontario. Standard fee is 10.99$ for the rest of Canada.
INTERNATIONAL. Delivery charges for International orders are directly calculated at checkout and are subjected to import fees.
Do you ship to PO boxes?
Yes, we do!
Returns & Exchanges
What is your return policy?
We are confident that you will love our products as much as we do. However, if you are not completely satisfied with your purchase, you may get a refund. All products, (except treats) can be returned within 30 days of the fulfillment date. We offer a refund based on the original payment method or store credit. If you choose store credit, you will get an extra 5% of the original item price in store credit.
Please note that a flat fee applies to all returns and will be deducted from the refund.
*$12 for Canada.
In order to be eligible for a refund, all returned products must be in excellent condition. We will not accept products that are broken, soiled, chewed up, or in poor condition. Please note that it may take up to 10 business days for the refund to appear in your bank account.
Please note that products that have been bought during a special sale (Black Friday, Cyber Monday, Seasonal Sale), CANNOT be refunded. If you wish to return your items, you can only do so by getting a store credit. Full-priced items purchased with a discount code CAN be returned.
If you have any questions about our return policy, feel free to contact us by email at info@peachydogs.com.
Do you offer exchanges?
Yes, we accept exchanges for Canada orders only.
We charge a flat exchange fee for every exchanges (this fee helps us pay for the return label and the new shipping label):
- CAD: $12
How do I make a return/exchange?
Follow this link to start your return request.
Can I change or cancel my order?
If your order hasn't been dispatched yet, we can cancel or modify your order. Please reach out to us as soon as possible at info@peachydogs.com
